Remote Work Resources
Rio Remote Services and Support
Rio Remote Services and Support
This web portal for employees is designed to help you easily access vital communications tools while you are away from the office and working remotely.
We hope you find this resource useful and encourage you share your feedback with Jim Tierney at james.tierney@riosalado.edu.
Other Important Resources
- Technology Helpdesk Phone: 480.517.8600
- Email: technology.helpdesk@riosalado.edu
- Submit a Service Desk Ticket here
- Reset your password or call the Helpdesk
- Common Technology Questions
- Technology Helpdesk Support: 24/7
Instruction Documents
Instruction Documents
Find instructions on how to use numerous software solutions provided by Rio Salado College. For additional information, please contact us by phone or email.
| Instruction Documents: | File |
|---|---|
| How to use VPN & RDS to Access your Workstations | Download |
| Update Your Phone Number for Rave | Download |
| How to set up your email account on an Android phone | Download |
| How to set up your email account on an IPhone | Download |
| Remote Desktop Connection for Macs | Download |
| How to use Google Drive | Download |
| How to use GoTo | Download |
Download
GoTo (AKA GoToConnect)
MCCCD Videoconferencing Solutions
MCCCD Videoconferencing Solutions
Cisco WebEx
Use Cisco WebEx Now (Sign in with your meid@maricopa.edu and district password)
- Quick Start Guide
- Connecting Google Calendar and WebEx
- Hosting a WebEx
- Joining a WebEx
- Additional WebEx Training
Google Meet
Other Resources
Other Resources
Here are best practices to follow when working from home, links to common tools you will need and Technology Help Desk contacts if you need help troubleshooting access. We are here and available to help you through remote services.